For the purposes of the provisions of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, the user who accesses this Web page with the domain "www.calzanet. com ", the general information data of this website: Owner: ROLLING CALZATURE, SL Address: Monovar, 6, 03206, Elche (Alicante) NIF: B-73926321 Mail: info@calzanet.com.com Telephone: 965032911

1. Registration and prices

It is necessary to register to be able to see the prices, they are shown unitary and without VAT. To do this, click on access, in the upper right. You will have the possibility to create a new user (left) or access with an existing one (right). Click on create account, fill in the requested information (Name, surname, email address and desired password), click on Send in the lower right and you will have your account created. To access with your username, click on access in the upper right part and enter (this time on the right) your email address and the password chosen previously.

2. How to buy

¡Buying in calzanet is very easy!

Choose the family and the product within it, or search for it with the search engine at the top.

Once the search is done, we will show you the products that correspond to your selection.

To see the product in more detail, click on its photo and you will access an enlarged image with information on the name, reference and price of the product, as well as the colors and assortments available.

You can then add the item to your order using the Add to cart button.

When you have finished the order, access the cart and click on Buy to go to the payment and shipping pages.

Once you have entered your details, check that they are correct and press "confirm".

Make sure the shipping and billing addresses are correct.

Select a payment method: Visa, Visa Electron, Mastercard, Transfer, Cash on Delivery...

Confirm the order.

You will receive an email confirming your order.

3. Payment

We accept credit and debit cards from Visa, Visa Electron, MasterCard, Transfer and Refund.

The Refund payment method carries a 2,5% surcharge.

The data is transmitted in an SSL encrypted form.

For payment with Visa and MasterCard, only CES (Secure Electronic Commerce) transactions will be accepted. After verifying that the card is attached to the CES system, the system will connect with the bank that issued it so that the buyer authorizes the purchase. When the bank confirms the authentication, the card will be charged. Otherwise, the order will be canceled.

We do not store, save or register any type of card data since such information is automatically sent from the client's computer to their respective bank. The confidential data of the payment are transmitted directly and in an encrypted form (SSL) to the corresponding financial institution, therefore, in the event of an incident with the purchase process, you should contact the bank.

4. Shipping

Shipping costs are borne by the customer.

Delivery times depend on the type of shipment selected. For standard shipments between 3 and 5 business days and for express shipments it is between 1 and 2 business days. Once the order has been placed, we will send the confirmation of the order to your email address. We will also provide you with a tracking number so that you know the status of your order at all times.

Through "my account" in orders placed you will be able to see the status of your order.

5. Changes and returns

In case of tare or factory defect, error in the shipment of calzanet or any other reason, the full money will be refunded or exchanged for another item. (It will be necessary to accumulate 1 box (12 pairs) of defects or defects to be able to make the collection.)

In the event of a return with a postage paid promotion, the amount of the transport will be discounted, informing you in advance of said amount.

The reason for the return must be informed by email info@calzanet.com. We will send a courier to your store to collect the product.

If you receive the order and it is not to your liking, you have a period of 15 days to return it freely. In order to make this return or exchange, it is essential that both the product and the packaging maintain their original state at the time of shipment.

6. Privacy Policy

Every time you use this website, you will be under the application of the Privacy Policy in force at all times, and you must review said text to verify that you agree with it.

The personal data that you provide us will be processed in a file whose purposes are:

the development, fulfillment and execution of the contract of sale of the products that it has acquired or of any other contract between both; respond to requests that you make to us;

provide you with information about our products, including, in relation to said products, the sending of commercial communications by email or any other equivalent electronic means of communication (such as SMS) as well as by making telephone calls.

We undertake to respect the confidentiality of your personal information and to guarantee the exercise of your rights of access, rectification, cancellation and opposition, by sending an email to info@calzanet.com.

Cookies:

We may collect information about your computer, including, where appropriate, your IP address, operating system and browser type, for system administration. This is statistical data about how you navigate our website.

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